Reference guide
Frequently asked questions
Clear answers on GPS accuracy, battery runtime, connectivity, and SOS, so you know what the tracker can and cannot do before you head outdoors.
How accurate is GPS tracking?
GPS accuracy depends on clear line of sight to open sky. Dense tree cover, canyons, buildings, and indoor locations can reduce precision. Device specifications set the expected performance range, so review them for your intended activities.
How long does the battery last?
Battery runtime varies with transmission frequency, ambient temperature, and tracking mode. Continuous high-frequency tracking uses more power than periodic updates. Low-power notifications help you plan charging before a long route.
What connectivity is required?
Remote location sharing, alerts, and SOS notifications rely on regional mobile networks or satellite link parameters. Coverage is not guaranteed everywhere. Check service availability for your route before relying on remote notifications.
How do SOS alerts work?
One-touch SOS sends an emergency notification to your configured contacts when a connection is available. The tracker is a companion tool, not a guarantee of rescue. Always carry a plan and understand the emergency options in your area.